Gifts for 2023: Saving other people’s time

As we think of what we can give each other for the holidays and we set New Year’s resolution the one thing we would all like is more time.

Keith Helfrich linked me to The Knowledge Project podcast with startup founder Sahil Lavingia. He talks about his favorite people who are thoughtful enough to do the small things which respect and conserve his time.

Why: By learning and investing the care and attention to effectively format our communications
– We help to ensure that the audience member:
– Does not get confused
– Does not waste their time
– Receives our intended communication quickly and easily
– Values and appreciates our care and attention

How: Concrete examples
– Apply good visual design principles when formatting communication
– Provide linkage to related items in meeting notes & radar tickets, stored documents
– Give context for requests
– Ensure timely follow up to build trust
– Come prepared and on time to meetings
– Be aware of impact you’re having on others

The time saving commentary is from 35:10 to 37:44

Leave a comment