Month: September 2024
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Cost gain matrix
Overprotective? I may have to change to a new bank because of my credit union’s overbearing fraud detection algos. I have been using Wings Financial Credit Union since it was in my office lobby at Northwest Airlines in 2006. They have lovely human staff who pick up the phone and help with tech issues, mortgages…
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Want better customer support?
Are you willing to pay for it? Last year I switched from Google Fi Mobile service to Xfinity so I could get an insane 1GB internet deal for $5/month. When we moved my account had to transfer regions within Comcast/Xfinity and their utterly integrated systems couldn’t transition my account. I spent quite a while with…
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Can this ranking algo solve a family feud?
Do you compete with your partner on who is the “better” driver? Is the score from your insurance app a valid arbiter in that debate, or does the person with the lower score find ways to justify why the system unfairly penalizes them? “The app thinks I drove, but I was the passenger when you…
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Pricing entropy?
Monopoly pricing from SaaS? I’ve thought about this a lot since my first pricing job was at an airline which used ATPCo to publish and receive competitive prices. Now many more industries are getting a lot better at web scraping pricing and finding other ways to gather competitive intel. The big platforms like Amazon, Airbnb,…
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Don’t save the punchline for a grand finale
Don’t burry the lead in your analytics report outs In my personal life I like mystery novels and puzzles. I like to read between the lines and figure things out for myself. I dislike a lot of journalist reporting that can be misleading with click-bate titles and 10 second sound bite quotes. Whenever I’m reporting…
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Healthcare Data Viz
Incentive Spirometer I got an Incentive Spirometer (plastic device) from the hospital last week. On one level its the most preposterously unnecessary device and on another level its genius. Post intubation and sedation from surgery it’s critical that patients inflate their lungs deeply and breathe well on their own. When patients undergo chest surgery, breathing…
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Vintage Toyota
Investing in the everyday Living in Minnesota you don’t see too many classic cars 9 months out of the year. The winters are too harsh and salted roads destroy the frames and paint. In California I see not just MG convertibles and sweet trucks from the 1960s, but the occasional older “cheap” family car that’s…
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I didn’t get my MBA from Harvard, but my dad did
What influences a girl’s career choice? This week Solomon Kahn posted a heart warming story about working with his young daughter on a basic financial model for her cake business in Excel. This story reminded me of a 2009 article in the NYTs about how girls are increasingly following in their dad’s footsteps, entering into…
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Languages are hard, don’t despair
Respect for the multi-lingual Since returning to MN we re-enrolled my daughter in Spanish immersion daycare. This morning she woke up and worked herself into hysterics because she was nervous to go back and not understand her teachers. On Friday when I picked her up she had held her bladder all day because she didn’t…
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Christine.FINAL.07.22.24.WIP
Last chemo reflection July 22, 2024 was my final chemotherapy session for Stage 3.C invasive ductal carcinoma (breast cancer). If turning 40 this year weren’t enough to motivate me to take on new goals and challenges the diagnosis certainly pushed me into uncharted territory. I have been thinking of myself as Christine Version 2.0, but…
Carragee Consulting 